Careers

Responsibilities:

Responsible for taking care of all housekeeping calls and fulfilling guest request. Assisting housekeepers with supplies and items to the rooms provides a clean hotel environment through out the hotel. Makes sure there are always supplies and up keeps inventories

 

Physical Requirements:

• Must be able to stand, bend, and walk for long periods of time. Must be able to lift over 50 pounds.

 

Job Functions:

• Report guest room issues to the appropriate departments.
• Must have the ability to lift, pull and push a moderate weight.
• Minimize waste within all areas of housekeeping.
•  Report, turn in, and/or log all lost and found items according to established procedures.
• This is a fast-paced position.
• Frequently standing up and moving about the facility
• Frequently bending, stooping and kneeling.
• Previous housekeeping experience in resort or luxury hotel preferred.
• Ability to communicate to guests
• Must be able to work required shifts, weekends and holidays.
• Other duties as assigned

 

 

 

Responsibilities:

Assist guests with any needs in a professional, organized, and timely manner.  Communicates guests feed back and needs to the housekeeping and engineering departments.  Understands the importance of providing all guests with hotel service standards.

Physical Requirements:

Must be able to stand for long periods of time.

Job Functions:

• Completes daily duties and checklist to ensure the front desk operates smoothly.
• Assists guests with their requests in an appropriate manner.
• Handles guest’s complaints in a positive manner.
• Knows when to communicate guest complaints to the Supervisor/Manager on duty.
• Make decisions that benefit the hotel and the hotel guests.
• Understands and uses hotels policies and procedures for reservations, check in’s, checks outs, Concierge services, and any other guest interaction.
• Understands how a hotel and all the hotels departments operate.
• Is able to work with a variety of people without any problems.
• Is friendly and courteous towards guests and peers.
• Has a pleasant speaking voice.
• Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.
• Is able to anticipate guest needs.
• Makes hotel reservations and notes special details.
• Takes incoming calls and transfers to other departments accordingly.
• Provides guests with accurate hotel facility information.
• Handles Concierge duties when the Concierge is not on duty.
• Gives proper pass on during shift change.
• Monitors hotel room key inventory.  Ensures we get all keys back at check out.
• Maintain all front desk logs for back up purposes.
• Keeps front desk area cleaned and organized.

Job Requirements:

• Computer Skills
• Multi task and fast learner ability
• Flexible
• Detail Oriented

Responsibilities:

Perform daily task carefully and accurately to ensure guest satisfaction.  Primarily parking and retrieving guest’s cars.  Also, assisting guests with luggage at check in and check out.

Physical Requirements:

Must be able to lift over 50 pounds.  Must be able to stand, walk and run for long periods of time.

Job Functions:

• Completes daily duties to ensure the front door operates smoothly.
• Assists guests with their requests in an appropriate manner.
• Handles guest’s complaints in a positive manner.
• Knows when to communicate guest complaints to the Manager on duty.
• Make decisions that benefit the hotel and the hotel guests.
• Understands hotels policies and procedures.
• Understands how a hotel and all the hotels departments operate.
• Is able to work with a variety of people without any problems.
• Is friendly and courteous towards guests and peers.
• Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.
• On time, well groomed, in full uniform for his/her scheduled shifts.
• Is able to provide guests with detailed directions and information on local attractions, restaurants, and shopping.
• Is able to anticipate guest’s needs.
• Uses hotel standards and procedures for reservations, check in’s, checks outs, and any other guest interaction.
• Provides guests with accurate hotel facility information.
• Keeps lobby and work station clean and organized.
• Knows which department should be contacted in different situations.
• Opens car doors and lobby doors for guest’s
• Handles guest’s luggage upon arrival and departure.
• Safely drives and parks guest cars.
• Arranges taxis, if Concierge is not on duty.
• Gives proper pass on during shift change.
• Collects room service breakfast menus from guest doors
• Shine shoes as needed
• Delivers newspapers
• Walks hotel grounds throughout shift

Job Requirements:

• Safe driver & must be 21 or older
• Flexible
• Detail Orientated

Responsibilities:

Perform daily task carefully and accurately to ensure guest satisfaction.  Primarily parking and retrieving guest’s cars.  Also, assisting guests with luggage at check in and check out.

Physical Requirements:

Must be able to lift over 50 pounds.  Must be able to stand, walk and run for long periods of time.

Job Functions:

• Completes daily duties to ensure the front door operates smoothly.
• Assists guests with their requests in an appropriate manner.
• Handles guest’s complaints in a positive manner.
• Knows when to communicate guest complaints to the Manager on duty.
• Make decisions that benefit the hotel and the hotel guests.
• Understands hotels policies and procedures.
• Understands how a hotel and all the hotels departments operate.
• Is able to work with a variety of people without any problems.
• Is friendly and courteous towards guests and peers.
• Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.
• On time, well groomed, in full uniform for his/her scheduled shifts.
• Is able to provide guests with detailed directions and information on local attractions, restaurants, and shopping.
• Is able to anticipate guest’s needs.
• Uses hotel standards and procedures for reservations, check in’s, checks outs, and any other guest interaction.
• Provides guests with accurate hotel facility information.
• Keeps lobby and work station clean and organized.
• Knows which department should be contacted in different situations.
• Opens car doors and lobby doors for guest’s
• Handles guest’s luggage upon arrival and departure.
• Safely drives and parks guest cars.
• Arranges taxis, if Concierge is not on duty.
• Gives proper pass on during shift change.

Job Requirements:

• Safe driver & must be 21 or older
• Flexible
• Detail Orientated