Careers

Responsibilities:

Responsible for maintaining cleanliness of guest rooms, suites in accordance to  the established LQA standards.

 

Physical Requirements:

• Must be able to stand, bend, and walk for long periods of time

 

Job Functions:

• Making beds, replenishing linen
• Sanitize guest bathrooms
• Use appropriate cleaning chemicals that pertain to the job requirements
• Make sure to follow proper cleaning cycle to prevent cross contamination
• Replace cleaning supplies
• Report all problems and any maintenance repairs as needed
• Record and turn in all Lost & Found items
• Keep carts clean
• Other duties as assigned

 

Job Requirements:

• Must have the ability to lift, pull and push a moderate weight
• Must have the ability to Multi-Task
• Prior Housekeeping experience is helpful
• Frequently standing, kneeling, bending and moving around
• Ability to communicate to guest
• Must be able to work required shifts, Weekends and Holidays

Job Functions:

• Prepare, implement and compile data for the strategic sales plan, weekly and monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as required.
• Maximize the hotel occupancy and rate by attracting the luxury-oriented clientele and balance the market segments to yield the highest rates throughout all months of the year. 
• Review and analyze competition, market trends, guest needs and comments in order to be proactive and adapt with business intelligence.
• Proactively solicit new business and grow existing accounts within the assigned territory.
• Work closely with the internal reservations team and external partner; Leading Hotels, American Express Fine Hotels and Resorts, Virtuoso, etc.
• Actively participates in sales presentations, site inspections, client meetings, property tours and trade shows.
• Participate in community and professional organizations to maintain high visibility and strong presence.
• Responsible for the overall production of travel trade and group business from territories: West, Southwest, and Southeast
• Manage and detail small meetings.
• Effectively communicates with other department team members and leaders.
• Participates in daily briefing with departments on current key activities.
• Other duties as assigned.

 Job Requirements:

• Minimum of 3 years as a Sales Manager experience preferably in the luxury setting.
• Possess a strong understanding of overall hotel business and operational functions of a hotel.
• Must have the ability to understand global markets that affect the business of the hotel.
• Knowledge of hotel features, benefits and competing hotels within the market.
• Must have strong decision-making skills. 
• Ability to work effectively under time constraints and deadlines.
• Must be sales and relationship driven and service oriented.
• Ability to influence others, sell ideas, products, and services.
• Ability to execute appropriate action plans.
• Able to set priorities, plan, organize and delegate.
• Ability to work effectively in a team environment and take initiative.
• Excellent verbal and written communication skills.
• Excellent organizational and analytical skills.
• Strong Computer Skills (Salesforce, Outlook, Microsoft Word, Power Point, Excel, Internet)
• Flexible schedule. Early mornings, late evenings, and weekends may be required
• Some traveling required.
• Position participates in MOD program

Benefits

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance
• Flexible schedule

 

Physical Requirements:

• Must be able to stand, bend and walk for hours at a time.
• Must be able to lift and carry 30 pounds.

 

Job Functions: 

• Complete room calls, day to day projects & emergencies such as; Preventative Maintenance of rooms, AC coil cleaning & AC maintenance, electrical & plumbing projects, roof repairs, Pool & Spa maintenance & repairs, Chiller maintenance, etc.
• Respond to all guest requests in a courteous, efficient and safe manner.
• Follow preventive maintenance programs in compliance with hotel standards and local, state and national codes and regulations.
• Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.
• Make rounds of the hotel property to ensure everything is in working order.
• Clean and maintain all equipment and work areas.
• Handle elevator malfunctions.
• Report any unsafe conditions to the Director of Engineering.
• Act as Security during your shift.
• Complete others tasks as assigned.

 

Job Requirements:

• 2 years’ experience in building maintenance in either hotel or residential environment.

• Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry and repair work.
• Knowledge of power tools and how to use.
• Excellent communication skills required to respond on portable radio to fellow staff members and guests.
• Fluent in English; able to speak, read and write English.
• Ability to work flexible shift.
• Ability to work outdoors.

Physical Requirements:

Must be able to stand for long periods of time. 

 

Job Functions:

• Completes daily duties and checklist to ensure the front desk operates smoothly.
• Assists guests with their requests in an appropriate manner.
• Handles guest’s complaints in a positive manner.
• Knows when to communicate guest complaints to the Supervisor/Manager on duty.
• Make decisions that benefit the hotel and the hotel guests.
• Understands and uses hotels policies and procedures for reservations, check in’s, checks outs, Concierge services, and any other guest interaction.
• Understands how a hotel and all the hotels departments operate.
• Is able to work with a variety of people without any problems.
• Is friendly and courteous towards guests and peers.
• Has a pleasant speaking voice.
• Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.
• Is able to anticipate guest needs.
• Makes hotel reservations and notes special details.
• Takes incoming calls and transfers to other departments accordingly.
• Provides guests with accurate hotel facility information.
• Handles Concierge duties when the Concierge is not on duty.
• Gives proper pass on during shift change.
• Monitors hotel room key inventory.  Ensures we get all keys back at check out.
• Maintain all front desk logs for back up purposes.
• Keeps front desk area cleaned and organized.
• Other duties as assigned

 

Job Requirements:

• Computer Skills
• Multi task and fast learner ability
• Flexible
• Detail Oriented

Responsibilities:

Perform daily task carefully and accurately to ensure guest satisfaction.  Primarily parking and retrieving guest’s cars.  Also, assisting guests with luggage at check in and check out. 

 

Physical Requirements:

Must be able to lift over 50 pounds.  Must be able to stand, walk and run for long periods of time.

 

Job Functions:

• Completes daily duties to ensure the front door operates smoothly.
• Assists guests with their requests in an appropriate manner.
• Handles guest’s complaints in a positive manner.
• Knows when to communicate guest complaints to the Manager on duty.
• Make decisions that benefit the hotel and the hotel guests.
• Understands hotels policies and procedures.
• Understands how a hotel and all the hotels departments operate.
• Is able to work with a variety of people without any problems.
• Is friendly and courteous towards guests and peers.
• Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.
• On time, well groomed, in full uniform for his/her scheduled shifts.
• Is able to provide guests with detailed directions and information on local attractions, restaurants, and shopping.
• Is able to anticipate guest’s needs.
• Uses hotel standards and procedures for reservations, check in’s, checks outs, and any other guest interaction.
• Provides guests with accurate hotel facility information.
• Keeps lobby and work station clean and organized.
• Knows which department should be contacted in different situations.
• Opens car doors and lobby doors for guest’s
• Handles guest’s luggage upon arrival and departure.
• Safely drives and parks guest cars.
• Arranges taxis, if Concierge is not on duty.
• Gives proper pass on during shift change.
• Other duties as assigned

Job Requirements:

• Safe driver & must be 21 or older
• Flexible
• Detail Orientated