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Interior of reception area with pink sofa at Brazilian Court
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Careers

Build a successful career with the most luxurious boutique hotel in Palm Beach, The Brazilian Court Hotel. We strive to provide our team members with competitive wages, excellent benefits and career growth opportunities. Browse our current listings for career opportunities and contact us through the email form below. Thank you for your interest.

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    Responsibilities:  The Assistant Director of Housekeeping will work closely with the Director of Housekeeping in handling the overall day to day operations of the Housekeeping Department. This includes staff performance and productivity, maintaining quality standards, product controls, expense controls and relationships with leased operations. The Housekeeping Department is responsible for the overall cleanliness of the hotel which includes all public areas, guestrooms, courtyards, pool, meetings spaces and Pavilion.

     

    Physical Requirements:

    Must be able to stand and walk for long periods of time.

     

    Job Functions:

    • Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to guests and associates.  
    • Prepare and manage the day-to-day operations of the housekeeping department.
    • Ensure all employees are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.
    • Evaluate, coach, counsel, and provide leadership support to Staff.
    • Train staff on hotel's policies and procedures.
    • Conduct pre-shift meetings and review all information pertinent to the day's activities.
    • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Front Office, Engineering, Food and Beverage.
    • Member of Leading Hotels of the World; ensure adherence to standards.
    • Conduct daily property inspections; 80 rooms plus public areas to ensure adherence to cleanliness and maintenance standards.
    • Schedule cleaning projects for Housemen, Overnight Housemen, Public Areas Attendants and Room Attendants.
    • Ensure compliance with all safety and sanitation standards.
    • Operate within expenses and minimize waste in all areas of housekeeping.
    • Schedule Weekly/ Monthly Inventories; Maintain par levels for supplies and equipment. Replenish shortages and other business supplies for daily business.
    • Work hand in hand with Engineering on the C.A.R.E. Preventative Maintenance Program.
    • Assist housekeeping staff during unanticipated busy periods.
    • Act as Housekeeping Manager in the absence of the Housekeeping Manager
    • Manage the Lost & Found function of the Department
    • Other duties as assigned

     

    Job Requirements

    • Previous Housekeeping experience in a 4 or 5 diamond rated hotel or similar size and quality
    • Ability to deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts
    • Ability to read, write and speak the English language is required
    • Knowledge of Microsoft Outlook
    • Knowledge of safety and sanitation standards
    • Excellent organizational, interpersonal and administrative skills
    • Ability to handle multiple tasks
    • Ability to motivate people
    • Ability to submit proof of legal right to work in the US if hired
    • Must be able to work a flexible schedule, holidays and weekends included

     

  • Responsibilities:

     

    The Brazilian Court Hotel, a Leading Hotels of the World and Four Diamond hotel is seeking an experienced Sales Manager for developing new accounts, maintaining existing accounts, implementing sales and marketing strategies to maximize profits of the hotel while maintaining customer satisfaction.  Must have a strong knowledge of market trends. Strong business sales insight, customer service skills, and financial goals are primary. The Sales Manager is also responsible to exceed budget expectations from guestrooms and meeting space of the hotel and will conduct proactive sales efforts in accordance with company policies and standards.

    Job Functions:

    • Prepare, implement and compile data for the strategic sales plan, weekly and monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as required.
    • Maximize the hotel occupancy and rate by attracting the luxury-oriented clientele and balance the market segments to yield the highest rates throughout all months of the year. 
    • Review and analyze competition, market trends, guest needs and comments in order to be proactive and adapt with business intelligence.
    • Proactively solicit new business and grow existing accounts within the assigned territory.
    • Work closely with the internal reservations team and external partner;  Leading Hotels, American Express Fine Hotels and Resorts, Virtuoso, etc.
    • Actively participates in sales presentations, site inspections, client meetings, property tours and trade shows.
    • Participate in community and professional organizations to maintain high visibility and strong presence.
    • Responsible for the overall production of travel trade and group business from territories: West, Southwest, and Southeast
    • Manage and detail small meetings
    • Effectively communicates with other department team members and leaders.
    • Participates in daily briefing with departments on current key activities.
    • Other duties as assigned

     

    Job Requirements:

     

    • Minimum of 3 years as a Sales Manager experience preferably in the luxury setting.
    • Possess a strong understanding of overall hotel business and operational functions of a hotel.
    • Must have the ability to understand global markets that affect the business of the hotel.
    • Knowledge of hotel features, benefits and competing hotels within the market.
    • Must have strong decision-making skills. 
    • Ability to work effectively under time constraints and deadlines.
    • Must be sales and relationship driven and service oriented.
    • Ability to influence others, sell ideas, products, and services.
    • Ability to execute appropriate action plans.
    • Able to set priorities, plan, organize and delegate.
    • Ability to work effectively in a team environment and take initiative.
    • Excellent verbal and written communication skills.
    • Excellent organizational and analytical skills.
    • Strong Computer Skills (Salesforce, Outlook, Microsoft Word, Power Point, Excel, Internet)
    • Flexible schedule. Early mornings, late evenings, and weekends may be required
    • Some traveling required.
    • Position participates in MOD program.

     

  • Responsibilities:

     

    The Brazilian Court Hotel, a Leading Hotels of the World and AAA Four Diamond property, is seeking an experienced and enthusiastic Brand Management Specialist to join our creative team. You will be responsible to lead, develop and execute a brand and campaign strategy that builds awareness, adoption, and favorability among prospective customers. In this role, you'll work closely with the Director of Sales & Marketing and business partners to craft and execute programs that grow Brazilian Court’s digital presence. You will be responsible for working cross-functionally to lead brand campaign planning and drive all programs forward, including timelines, creative, execution, and instrumenting measurement to ensure programs are successful. You will be responsible for planning, implementing, and monitoring the company's brand elevating experiences, supporting in the production of ongoing content shoots, managing brand promotions, and working hand in hand with our brand marketing agency to execute strategy with the goal to increase brand awareness, improve marketing efforts, and increase sales.

     Job Functions:

    • Building brand awareness and increasing brand value and profitability.  
    • Ensuring that messaging and marketing activities are aligned with brand and company values.
    • Partner with cross-functional leads to develop an integrated brand marketing plan to grow Brazilian Court digital user base, including identification of key segments and markets that represent the biggest opportunity
    • Develop strategic communications plan and campaign calendars
    • Creating and managing promotional collateral to establish and maintain product branding
    • Planning and execution of all communications and media actions on all channels, including social media, promotional materials, and email campaigns.
    • Manage all brand campaigns end-to-end
    • Produce best-in-class creative work, leveraging traditional and emerging channels, and measuring impact with a high degree of analytical rigor
    • Develop insights on program performance, create reporting tools/dashboards to share data, identify opportunities for improving outcomes, and work cross functionally to implement changes.
    • Create, manage, and execute cobranded on-property activations and events
    • Communicate with industry professionals and influencers via social media to create a strong network
    • Researching and analyzing consumer behavior, market trends and competitor activity
    • Collaborating with internal and external departments
    • Assisting with product development, pricing and new product launches as well as developing new partnership opportunities
    • Implement established brand aesthetic and philosophy through event marketing, branding, and social media
    • Manage hotel apparel line (BC Shop) both on property and online
    • Work with agency to review social media strategy, in addition to analytics and define social media KPI's
    • Coordinate directly with social media influencers once on site and with agency to guarantee deliverables are met
    • Manage and schedule social and promotional calendar
    • Support the development of ongoing content shoots on property for all property digital channels, including photo and video
    • Manage marketing budget
    • Support in the production and implementation of social media advertising content across all platforms
    • Run promotional campaigns to include giveaways
    • Support planning and implementation to increase community base
    • Monitor SEO and user engagement; suggest content optimization
    • Attend onsite experiences and produce live social media content (includes nights and weekends)
    • Liaise amongst brand marketing agency for all on-site activations - ensure details and planned execution
    • Work closely with F&B teams to manage marketing calendar and communication
    • Performing other duties when needed

     

    Job Requirements:

    • Minimum of 4 years as an experience Brand Management Specialist or similar role
    • Proficiency of social media, SEO and web traffic metrics
    • Alignment with brand aesthetic and ability to implement
    • Working knowledge of HTML, CSS, Google Suite, and Microsoft Office
    • Proficient in photo and video editor tools
    • Ability to evaluate and present data analytics
    • Must have strong decision-making skills
    • Excellent multitasking skills
    • Excellent verbal and written communication skills.
    • Excellent organizational and analytical skills
    • Budget management skills
    • Previous experience in developing brand and marketing strategies
    • Brand Strategist using social media for brand awareness and impressions
    • Excellent knowledge of Facebook, Instagram, Twitter, LinkedIn, YouTube, Google and other social media platforms
    • Possess a strong understanding of social media KPIs
    • Ability to evaluate and present data analytics
    • Performs well under pressure
    • Ability to influence others, sell ideas, products, and services.
    • Some traveling required.

     

  • Responsibilities: 

    The concierge will perform the duties of the Concierge; provide Supervisory support to the Front Office as Lobby Host and a communicator of operational issues. The concierge will organize multiple events for arriving and in-house guest such as: Dinner Reservations, Transportations, Babysitting Services and knowledgeable of local happenings.

     

    Physical Requirements:

    Must be able to stand for long periods of time. 

     

    Job Functions:

    • Establishes a relationship with local restaurants, hotels, golf courses, tennis courts and car rental agencies to provide our guest with a high level of Service
    • In absence of the Front Office Manager or Supervisor, the concierge will maintain organization in the Front Office areas
    • Acts as the Lobby Ambassador
    • Assists Front Desk and Bellman during peak times
    • Efficiently handles all guest requests for directions, transportation and information on restaurants, shopping, events, entertainment and attractions.
    • Proactively reviews the daily arrivals and prepares any special requests, welcome amenities, and welcome note cards
    • Contacts and offers assistance to all upcoming guests prior to their arrival
    • Communicates and assist other departments in meeting and exceeding guest needs and requests
    • Keeps guest up-to-date on the local happenings in the area
    • Provides guest with 5 Star Service
    • Consistently follows the 5 Star Standards
    • Other duties as assigned

     

    Job Requirements:

    • Computer Skills
    • Multi task and fast learner ability
    • Flexible
    • Detail Oriented
    • 1-2 years Hotel Concierge Experience
    • 1-2 years Supervisory Experience
    • Familiar with the Palm Beach area
  • Responsibilities:

    Assist guests with any needs in a professional, organized, and timely manner.  Communicates guests feed back and needs to the housekeeping and engineering departments.  Understands the importance of providing all guests with hotel service standards.

    Physical Requirements:

    Must be able to stand for long periods of time.

    Job Functions:

    • Completes daily duties and checklist to ensure the front desk operates smoothly.
    • Assists guests with their requests in an appropriate manner.
    • Handles guest’s complaints in a positive manner.
    • Knows when to communicate guest complaints to the Supervisor/Manager on duty.
    • Make decisions that benefit the hotel and the hotel guests.
    • Understands and uses hotels policies and procedures for reservations, check in’s, checks outs, Concierge services, and any other guest interaction.
    • Understands how a hotel and all the hotels departments operate.
    • Is able to work with a variety of people without any problems.
    • Is friendly and courteous towards guests and peers.
    • Has a pleasant speaking voice.
    • Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.
    • Is able to anticipate guest needs.
    • Makes hotel reservations and notes special details.
    • Takes incoming calls and transfers to other departments accordingly.
    • Provides guests with accurate hotel facility information.
    • Handles Concierge duties when the Concierge is not on duty.
    • Gives proper pass on during shift change.
    • Monitors hotel room key inventory.  Ensures we get all keys back at check out.
    • Maintain all front desk logs for back up purposes.
    • Keeps front desk area cleaned and organized.

    Job Requirements:

    • Computer Skills
    • Multi task and fast learner ability
    • Flexible
    • Detail Oriented
  • Responsibilities:

    Perform daily task carefully and accurately to ensure guest satisfaction.  Primarily parking and retrieving guest’s cars.  Also, assisting guests with luggage at check in and check out.

    Physical Requirements:

    Must be able to lift over 50 pounds.  Must be able to stand, walk and run for long periods of time.

    Job Functions:

    • Completes daily duties to ensure the front door operates smoothly.
    • Assists guests with their requests in an appropriate manner.
    • Handles guest’s complaints in a positive manner.
    • Knows when to communicate guest complaints to the Manager on duty.
    • Make decisions that benefit the hotel and the hotel guests.
    • Understands hotels policies and procedures.
    • Understands how a hotel and all the hotels departments operate.
    • Is able to work with a variety of people without any problems.
    • Is friendly and courteous towards guests and peers.
    • Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.
    • On time, well groomed, in full uniform for his/her scheduled shifts.
    • Is able to provide guests with detailed directions and information on local attractions, restaurants, and shopping.
    • Is able to anticipate guest’s needs.
    • Uses hotel standards and procedures for reservations, check in’s, checks outs, and any other guest interaction.
    • Provides guests with accurate hotel facility information.
    • Keeps lobby and work station clean and organized.
    • Knows which department should be contacted in different situations.
    • Opens car doors and lobby doors for guest’s
    • Handles guest’s luggage upon arrival and departure.
    • Safely drives and parks guest cars.
    • Arranges taxis, if Concierge is not on duty.
    • Gives proper pass on during shift change.
    • Collects room service breakfast menus from guest doors
    • Shine shoes as needed
    • Delivers newspapers
    • Walks hotel grounds throughout shift

    Job Requirements:

    • Safe driver & must be 21 or older
    • Flexible
    • Detail Orientated
  • Responsibilities:

    Perform daily task carefully and accurately to ensure guest satisfaction.  Primarily parking and retrieving guest’s cars.  Also, assisting guests with luggage at check in and check out.

    Physical Requirements:

    Must be able to lift over 50 pounds.  Must be able to stand, walk and run for long periods of time.

    Job Functions:

    • Completes daily duties to ensure the front door operates smoothly.
    • Assists guests with their requests in an appropriate manner.
    • Handles guest’s complaints in a positive manner.
    • Knows when to communicate guest complaints to the Manager on duty.
    • Make decisions that benefit the hotel and the hotel guests.
    • Understands hotels policies and procedures.
    • Understands how a hotel and all the hotels departments operate.
    • Is able to work with a variety of people without any problems.
    • Is friendly and courteous towards guests and peers.
    • Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.
    • On time, well groomed, in full uniform for his/her scheduled shifts.
    • Is able to provide guests with detailed directions and information on local attractions, restaurants, and shopping.
    • Is able to anticipate guest’s needs.
    • Uses hotel standards and procedures for reservations, check in’s, checks outs, and any other guest interaction.
    • Provides guests with accurate hotel facility information.
    • Keeps lobby and work station clean and organized.
    • Knows which department should be contacted in different situations.
    • Opens car doors and lobby doors for guest’s
    • Handles guest’s luggage upon arrival and departure.
    • Safely drives and parks guest cars.
    • Arranges taxis, if Concierge is not on duty.
    • Gives proper pass on during shift change.

    Job Requirements:

    • Safe driver & must be 21 or older
    • Flexible
    • Detail Orientated
  • Responsibilities:
    Responsible for maintaining the cleanliness of the assigned rooms, suites or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc. Includes cleaning of minibar areas, room refrigerator, glasses, etc.
     
    Physical Requirements:
    •    Must be able to stand, bend, and walk for long periods of time.
     
    Job Functions:
    •    Report guest room issues to the appropriate departments.
    •    Must have the ability to lift, pull and push a moderate weight.
    •    Minimize waste within all areas of housekeeping.
    •     Report, turn in, and/or log all lost and found items according to established procedures.
    •    This is a fast-paced position.
    •    Frequently standing up and moving about the facility
    •    Frequently bending, stooping and kneeling.
    •    Previous cleaning experience in resort or luxury hotel preferred.
    •    Ability to communicate to guests
    •    Must be able to work required shifts, weekends and holidays.

  • Responsibilites:

    The PM Turndown Attendant is responsible for maintaining cleanliness of guest rooms, suites and areas according to the established LQA standards.

    Job Function:

    • Making beds, replenishing linen
    • Sanitize guest bathrooms
    • Use appropriate cleaning chemicals that pertain to the job requirements
    • Make sure to follow proper cleaning cycle to prevent cross contamination
    • Replace cleaning supplies
    • Report all problems and any maintenance repairs as needed
    • Record and turn in all Lost & Found items
    • Keep carts clean

    Job Requirements:

    • Must have the ability to lift, pull and push a moderate weight
    • Must have the ability to Multi-Task
    • Prior Housekeeping experience is helpful
    • Frequently standing, kneeling, bending and moving around
    • Ability to communicate to guest
    • Must be able to work required shifts, Weekends and Holidays