The brazilian court Palm Beach Hotel

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301 Australian Avenue, Palm Beach, FL 33480T: 561.655.7740 or 800-552-0335

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CAREERS

Join Our Team

Build a successful career with the most luxurious boutique hotel in Palm Beach, The Brazilian Court Hotel. We strive to provide our team members with competitive wages, excellent benefits and career growth opportunities.Browse our current listings for career opportunities and contact us through the email form below. Thank you for your interest.

Click the link below to retrieve hotel application:

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POSITION

JOB DESCRIPTION

Responsibilities:

The Assistant Front Office Manager is instrumental in assisting the Front Office Manager to run the Front Office operation. This includes leading and managing Front Desk, Night Audit, Concierge, Valet and Bell staff in order to ensure the highest standards.

The Assistant Front Office Manager monitors the Front Office Employees to make sure all guests receive attentive and personalized service while meeting all Leading Hotels of the World and AAA Four Diamond Standards. The Assistant Front Office Manager will handle the FOM duties in her absence.

Physical Requirements:

Must be able to stand for long periods of time.

Job Functions:

Manage the day-to-day activities of the Front Office Department.

Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to inquiries, requests, complaints using guest service skills.

Assists the Front Office Manager in ensuring the Front Desk Agents are properly trained and have the needed tools to complete their daily duties and to accommodate our guests efficiently.

Understand, implement, and lead by example on hotels policies and procedures and, hotel standards.

Evaluate, coach, counsel and provide leadership support to the team.

Ensures the Front Desk Agents are completing their daily tasks and checklists.

Conduct pre-shift meetings and review all information pertinent to the day’s activities.

Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Housekeeping, Engineering and Food & Beverage.

Assist the bellmen/valet staff as needed.

When the Reservation Department is closed or during high volume of reservation calls, ensure Front Desk Agents are taking on the responsibilities of the reservation department.

Make decisions that benefit the hotel and the hotel guests.

Maintain system and control on rental program rotation and room assignments.

Maintain Key Control for the hotel keys and guest keys for security purposes.

Assist the Front Office Manager with any pending projects.

Fill in for the Front Office Manager when he/she is not on duty

Position participates in MOD program

Other tasks as assigned.

Job Requirements:

A Minimum of 2 years of Supervisory or Management Experience in the Front Office.

Strong Communication skills. Both verbal and written.

Computer skills.

Multi task ability.

Organized.

Detail Oriented

Flexible.

Ability to train thoroughly.
Assistant Front Office Manager
job title
first name
Email Address
phone
covering letter
upload files
Please make sure to complete and attach our hotel application which can be found here.
Responsibilities:

Assist guests with any needs in a professional, organized, and timely manner. Communicates guests feed back and needs to the housekeeping and engineering departments. Understands the importance of providing all guests with hotel service standards.

Physical Requirements:

Must be able to stand for long periods of time.

Job Functions:

Completes daily duties and checklist to ensure the front desk operates smoothly.

Assists guests with their requests in an appropriate manner.

Handles guest’s complaints in a positive manner.

Knows when to communicate guest complaints to the Supervisor/Manager on duty.

Make decisions that benefit the hotel and the hotel guests.

Understands and uses hotels policies and procedures for reservations, check in’s, checks outs, Concierge services, and any other guest interaction.

Understands how a hotel and all the hotels departments operate.

Is able to work with a variety of people without any problems.

Is friendly and courteous towards guests and peers.

Has a pleasant speaking voice.

Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.

Is able to anticipate guest needs.

Makes hotel reservations and notes special details.

Takes incoming calls and transfers to other departments accordingly.

Provides guests with accurate hotel facility information.

Handles Concierge duties when the Concierge is not on duty.

Gives proper pass on during shift change.

Monitors hotel room key inventory. Ensures we get all keys back at check out.

Maintain all front desk logs for back up purposes.

Keeps front desk area cleaned and organized.

Job Requirements:

Computer Skills

Multi task and fast learner ability

Flexible

Detail Oriented
Front Desk Agent
job title
first name
Email Address
phone
covering letter
upload files
Please make sure to complete and attach our hotel application which can be found here.
Responsibilities:

Perform daily task carefully and accurately to ensure guest satisfaction. Primarily parking and retrieving guest’s cars. Also, assisting guests with luggage at check in and check out.

Physical Requirements:

Must be able to lift over 50 pounds. Must be able to stand, walk and run for long periods of time.

Job Functions:

Completes daily duties to ensure the front door operates smoothly.

Assists guests with their requests in an appropriate manner.

Handles guest’s complaints in a positive manner.

Knows when to communicate guest complaints to the Manager on duty.

Make decisions that benefit the hotel and the hotel guests.

Understands hotels policies and procedures.

Understands how a hotel and all the hotels departments operate.

Is able to work with a variety of people without any problems.

Is friendly and courteous towards guests and peers.

Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.

On time, well groomed, in full uniform for his/her scheduled shifts.

Is able to provide guests with detailed directions and information on local attractions, restaurants, and shopping.

Is able to anticipate guest’s needs.

Uses hotel standards and procedures for reservations, check in’s, checks outs, and any other guest interaction.

Provides guests with accurate hotel facility information.

Keeps lobby and work station clean and organized.

Knows which department should be contacted in different situations.

Opens car doors and lobby doors for guest’s

Handles guest’s luggage upon arrival and departure.

Safely drives and parks guest cars.

Arranges taxis, if Concierge is not on duty.

Gives proper pass on during shift change.

Job Requirements:

Safe driver & must be 21 or older

Flexible

Detail Orientated
Bellman/Valet
job title
first name
Email Address
phone
covering letter
upload files
Please make sure to complete and attach our hotel application which can be found here.
Responsibilities:

Our company is is looking for a Shift Engineer with experience in the maintenance industry. Under the direct supervision of the Director of Engineering, the Shift Engineer will be responsible for performing general maintenance and repairs on facility equipment and property structures, in addition to performing grounds maintenance.

Physical Requirements:

Must be able to stand, bend and walk for long period of time. The ability to lift and carry 30 pounds

Job Functions:

Completes room calls, day to day projects & emergencies such as; Preventative Maintenance of rooms, AC coil cleaning & AC maintenance, electrical & plumbing projects, roof repairs, Pool & Spa maintenance & repairs, Chiller maintenance, etc.

Respond to all guest requests in a courteous, efficient and safe manner.

Follows preventive maintenance programs in compliance with hotel standards and local, state and national codes and regulations.

Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.

Make rounds of the hotel property to ensure everything is in working order.

Clean and maintain all equipment and work areas.

Handle elevator malfunctions.

Report any unsafe conditions to the Director of Engineering.

Act as Security during your shift

Complete others tasks as assigned.

Job Requirements:

2 years experience in building maintenance in either hotel or residential environment.

Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry and repair work.

Knowledge of power tools and how to use.

Excellent speech communication skills required to respond on portable radio to fellow staff members and guests.

Fluent in English; able to speak, read and write English

Ability to work flexible shift

Ability to work outdoors

Download Application
Shift Engineer
job title
first name
Email Address
phone
covering letter
upload files
Please make sure to complete and attach our hotel application which can be found here.
Responsibilities:

The Houseman is responsible for taking care of all Housekeeping calls and fulfilling guest request. Coordinates and helps room Attendants with heavy lifting and prior request. Assist back of house support such as; removal of waste, distributing clean terry and linen, keeping up with back of house inventory and providing a clean hotel enviroment throughout the hotel.

Job Function:

Report guest room issues to the appropriate departments

Removal of waste

Distributing clean terry & linen

Removing dirty linen and placing in linen bin

Back of house inventory

Report all lost and found items according to the policies and procedures

The ability to operate a vacuum

Job Requirements:

Must have the ability to lift, pull and push a moderate weight

Must have the ability to Multi-Task

Prior Housekeeping experience is helpful

Frequently standing, kneeling, bending and moving around

Ability to communicate to guest

Must be able to work required shifts, Weekends and Holidays

Click the link below to retrieve hotel application:

Download Application
Houseman
job title
first name
Email Address
phone
covering letter
upload files
Please make sure to complete and attach our hotel application which can be found here.

The brazilian court Palm Beach Hotel

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CAREERS

Join Our Team

Assistant Front Office Manager

Front Desk Agent

Bellman/Valet

Shift Engineer

Houseman

The brazilian court Palm Beach Hotel

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CAREERS

Join Our Team

Assistant Front Office Manager

Front Desk Agent

Bellman/Valet

Shift Engineer

Houseman