The brazilian court Palm Beach Hotel

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301 Australian Avenue, Palm Beach, FL 33480T: 561.655.7740 or 800-552-0335

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CAREERS

Join Our Team

Build a successful career with the most luxurious boutique hotel in Palm Beach, The Brazilian Court Hotel. We strive to provide our team members with competitive wages, excellent benefits and career growth opportunities.Browse our current listings for career opportunities and contact us through the email form below. Thank you for your interest.

Click the link below to retrieve hotel application:

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POSITION

JOB DESCRIPTION

Responsibilities:

The Brazilian Court Hotel, a Leading Hotels of the World and Four Diamond hotel is seeking an experienced Sales Manager for developing new accounts, maintaining existing accounts, implementing sales and marketing strategies to maximize profits of the hotel while maintaining customer satisfaction. Must have a strong knowledge of market trends. Strong business sales insight, customer service skills, and financial goals are primary. The Sales Manager is also responsible to exceed budget expectations from guestrooms and meeting space of the hotel and will conduct proactive sales efforts in accordance with company policies and standards.

Job Functions:

Prepare, implement and compile data for the strategic sales plan, weekly and monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as required.

Maximize the hotel occupancy and rate by attracting the luxury-oriented clientele and balance the market segments to yield the highest rates throughout all months of the year.

Review and analyze competition, market trends, guest needs and comments in order to be proactive and adapt with business intelligence.

Proactively solicit new business and grow existing accounts within the assigned territory.

Work closely with the internal reservations team and external partner; Leading Hotels, American Express Fine Hotels and Resorts, Virtuoso, etc.

Actively participates in sales presentations, site inspections, client meetings, property tours and trade shows.

Participate in community and professional organizations to maintain high visibility and strong presence.

Responsible for the overall production of travel trade and group business from territories: West, Southwest, and Southeast

Manage and detail small meetings

Effectively communicates with other department team members and leaders.

Participates in daily briefing with departments on current key activities.

Other duties as assigned

Job Requirements:

Minimum of 3 years as a Sales Manager experience preferably in the luxury setting.

Possess a strong understanding of overall hotel business and operational functions of a hotel.

Must have the ability to understand global markets that affect the business of the hotel.

Knowledge of hotel features, benefits and competing hotels within the market.

Must have strong decision-making skills.

Ability to work effectively under time constraints and deadlines.

Must be sales and relationship driven and service oriented.

Ability to influence others, sell ideas, products, and services.

Ability to execute appropriate action plans.

Able to set priorities, plan, organize and delegate.

Ability to work effectively in a team environment and take initiative.

Excellent verbal and written communication skills.

Excellent organizational and analytical skills.

Strong Computer Skills (Salesforce, Outlook, Microsoft Word, Power Point, Excel, Internet)

Flexible schedule. Early mornings, late evenings, and weekends may be required

Some traveling required.

Position participates in MOD program.
Sales Manager
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Responsibilities: The Assistant Director of Housekeeping will work closely with the Director of Housekeeping in handling the overall day to day operations of the Housekeeping Department. This includes staff performance and productivity, maintaining quality standards, product controls, expense controls and relationships with leased operations. The Housekeeping Department is responsible for the overall cleanliness of the hotel which includes all public areas, guestrooms, courtyards, pool, meetings spaces and Pavilion.

Physical Requirements:

Must be able to stand and walk for long periods of time.

Job Functions:

Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to guests and associates.

Prepare and manage the day-to-day operations of the housekeeping department.

Ensure all employees are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.

Evaluate, coach, counsel, and provide leadership support to Staff.

Train staff on hotel's policies and procedures.

Conduct pre-shift meetings and review all information pertinent to the day's activities.

Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Front Office, Engineering, Food and Beverage.

Member of Leading Hotels of the World; ensure adherence to standards.

Conduct daily property inspections; 80 rooms plus public areas to ensure adherence to cleanliness and maintenance standards.

Schedule cleaning projects for Housemen, Overnight Housemen, Public Areas Attendants and Room Attendants.

Ensure compliance with all safety and sanitation standards.

Operate within expenses and minimize waste in all areas of housekeeping.

Schedule Weekly/ Monthly Inventories; Maintain par levels for supplies and equipment. Replenish shortages and other business supplies for daily business.

Work hand in hand with Engineering on the C.A.R.E. Preventative Maintenance Program.

Assist housekeeping staff during unanticipated busy periods.

Act as Housekeeping Manager in the absence of the Housekeeping Manager

Manage the Lost & Found function of the Department

Other duties as assigned

Job Requirements:

Previous Housekeeping experience in a 4 or 5 diamond rated hotel or similar size and quality

Ability to deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts

Ability to read, write and speak the English language is required

Knowledge of Microsoft Outlook

Knowledge of safety and sanitation standards

Excellent organizational, interpersonal and administrative skills

Ability to handle multiple tasks

Ability to motivate people

Ability to submit proof of legal right to work in the US if hired

Must be able to work a flexible schedule, holidays and weekends included
Assistant Director of Housekeeping
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Responsibilities:

The Grounds Keeper is responsible for the upkeep and maintenance of the hotel grounds. In this position, the job responsibilities are as follows:

Physical Requirements:

Must be able to stand and walk for long period of time. The ability to lift and carry 30 pounds.

Job Functions:

Maintain the hotel grounds in a clean and neat condition.

Maintain all the foliage both indoors and outdoors; prune all outdoor plants and trees as needed, water and care for all indoor plants and palms, plant flowers as requested.

Pressure wash the driveway, courtyards, restaurant terrace and all guest room terraces weekly to ensure cleanliness.

Assist the department with rooms calls, preventative maintenance projects and painting projects.

Maintain the cleanliness of the pool and spa on a daily basis.

Maintain the cleanliness of the hotel parking lot.

Keep all the outdoor grounds free from liter.

Report any unsafe conditions to the Director of Engineering.

Act as Security during your shift.

Other duties as assigned

Job Requirements:

2 years’ experience in landscaping or grounds work.

Knowledge of power tools and how to use.

Excellent speech communication skills required to respond on portable radio to fellow staff members and guests.

Fluent in English, able to speak, read and write English in order to maintain logs and records.

Ability to work flexible shift.

Ability to work outdoors
Groundskeeper
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Responsibilities:

Assist guest with any needs in a professional, organized and timely manner. Communicates in pass on any guest’s feedback to all pertaining departments. Understands the importance of providing all guest with a positive guest experience. Needs to follow hotel standards and procedures. In the absence of the hotel management team, ensures all emergencies are handled professionally.

Job Functions:

Verifies all accounting procedures have been completely corrected and all credit cards and restaurant checks balance properly.

Responsible for the accurate compilation of all reports for management's review the next day.

Checking guest in/out in a timely and professional manner; ensures the quality and efficient service during the third shift.

Assists guests with wake-up calls, cab service, directions and all other services a Concierge would perform.

Interact with guest and/or hotel staff in a professional manner, assisting other departments with necessary information.

Acts as MOD during the shift; is empowered to make decisions.

Communicate pertinent information to the FOM and MODs and other department mgrs when needed.

Follow department procedures on check posting, charges, cashing checks and refunds, etc.

Understands the operation and procedures of the fire alarm system.

Makes hotel reservations and notes special requests and details.

Job Requirements:

Exceptional Guest Service Skills

Excellent phone skills

Computer literate

Multi task ability

Ability to work the overnight shift

Detail Oriented

Mathematically inclined.
Relief Night Auditor
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Responsibilities:

Assist guests with any needs in a professional, organized, and timely manner. Communicates guests feed back and needs to the housekeeping and engineering departments. Understands the importance of providing all guests with hotel service standards.

Physical Requirements:

Must be able to stand for long periods of time.

Job Functions:

Completes daily duties and checklist to ensure the front desk operates smoothly.

Assists guests with their requests in an appropriate manner.

Handles guest’s complaints in a positive manner.

Knows when to communicate guest complaints to the Supervisor/Manager on duty.

Make decisions that benefit the hotel and the hotel guests.

Understands and uses hotels policies and procedures for reservations, check in’s, checks outs, Concierge services, and any other guest interaction.

Understands how a hotel and all the hotels departments operate.

Is able to work with a variety of people without any problems.

Is friendly and courteous towards guests and peers.

Has a pleasant speaking voice.

Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.

Is able to anticipate guest needs.

Makes hotel reservations and notes special details.

Takes incoming calls and transfers to other departments accordingly.

Provides guests with accurate hotel facility information.

Handles Concierge duties when the Concierge is not on duty.

Gives proper pass on during shift change.

Monitors hotel room key inventory. Ensures we get all keys back at check out.

Maintain all front desk logs for back up purposes.

Keeps front desk area cleaned and organized.

Job Requirements:

Computer Skills

Multi task and fast learner ability

Flexible

Detail Oriented
Front Desk Agent
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Responsibilities:

Perform daily task carefully and accurately to ensure guest satisfaction. Primarily parking and retrieving guest’s cars. Also, assisting guests with luggage at check in and check out.

Physical Requirements:

Must be able to lift over 50 pounds. Must be able to stand, walk and run for long periods of time.

Job Functions:

Completes daily duties to ensure the front door operates smoothly.

Assists guests with their requests in an appropriate manner.

Handles guest’s complaints in a positive manner.

Knows when to communicate guest complaints to the Manager on duty.

Make decisions that benefit the hotel and the hotel guests.

Understands hotels policies and procedures.

Understands how a hotel and all the hotels departments operate.

Is able to work with a variety of people without any problems.

Is friendly and courteous towards guests and peers.

Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.

On time, well groomed, in full uniform for his/her scheduled shifts.

Is able to provide guests with detailed directions and information on local attractions, restaurants, and shopping.

Is able to anticipate guest’s needs.

Uses hotel standards and procedures for reservations, check in’s, checks outs, and any other guest interaction.

Provides guests with accurate hotel facility information.

Keeps lobby and work station clean and organized.

Knows which department should be contacted in different situations.

Opens car doors and lobby doors for guest’s

Handles guest’s luggage upon arrival and departure.

Safely drives and parks guest cars.

Arranges taxis, if Concierge is not on duty.

Gives proper pass on during shift change.

Collects room service breakfast menus from guest doors

Shine shoes as needed

Delivers newspapers

Walks hotel grounds throughout shift

Job Requirements:

Safe driver & must be 21 or older

Flexible

Detail Orientated
Overnight Bellman/Valet
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Please make sure to complete and attach our hotel application which can be found here.
Responsibilities:

Perform daily task carefully and accurately to ensure guest satisfaction. Primarily parking and retrieving guest’s cars. Also, assisting guests with luggage at check in and check out.

Physical Requirements:

Must be able to lift over 50 pounds. Must be able to stand, walk and run for long periods of time.

Job Functions:

Completes daily duties to ensure the front door operates smoothly.

Assists guests with their requests in an appropriate manner.

Handles guest’s complaints in a positive manner.

Knows when to communicate guest complaints to the Manager on duty.

Make decisions that benefit the hotel and the hotel guests.

Understands hotels policies and procedures.

Understands how a hotel and all the hotels departments operate.

Is able to work with a variety of people without any problems.

Is friendly and courteous towards guests and peers.

Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.

On time, well groomed, in full uniform for his/her scheduled shifts.

Is able to provide guests with detailed directions and information on local attractions, restaurants, and shopping.

Is able to anticipate guest’s needs.

Uses hotel standards and procedures for reservations, check in’s, checks outs, and any other guest interaction.

Provides guests with accurate hotel facility information.

Keeps lobby and work station clean and organized.

Knows which department should be contacted in different situations.

Opens car doors and lobby doors for guest’s

Handles guest’s luggage upon arrival and departure.

Safely drives and parks guest cars.

Arranges taxis, if Concierge is not on duty.

Gives proper pass on during shift change.

Job Requirements:

Safe driver & must be 21 or older

Flexible

Detail Orientated
Bellman/Valet
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Responsibilities:

Responsible for maintaining the cleanliness of the assigned rooms, suites or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc. Includes cleaning of minibar areas, room refrigerator, glasses, etc.

Physical Requirements:

Must be able to stand, bend, and walk for long periods of time.

Job Functions:

Report guest room issues to the appropriate departments.

Must have the ability to lift, pull and push a moderate weight.

Minimize waste within all areas of housekeeping.

Report, turn in, and/or log all lost and found items according to established procedures.

This is a fast-paced position.

Frequently standing up and moving about the facility

Frequently bending, stooping and kneeling.

Previous cleaning experience in resort or luxury hotel preferred.

Ability to communicate to guests

Must be able to work required shifts, weekends and holidays.
AM Room Attendant
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Responsibilities:

Our company is is looking for a Shift Engineer with experience in the maintenance industry. Under the direct supervision of the Director of Engineering, the Shift Engineer will be responsible for performing general maintenance and repairs on facility equipment and property structures, in addition to performing grounds maintenance.

Physical Requirements:

Must be able to stand, bend and walk for long period of time. The ability to lift and carry 30 pounds

Job Functions:

Completes room calls, day to day projects & emergencies such as; Preventative Maintenance of rooms, AC coil cleaning & AC maintenance, electrical & plumbing projects, roof repairs, Pool & Spa maintenance & repairs, Chiller maintenance, etc.

Respond to all guest requests in a courteous, efficient and safe manner.

Follows preventive maintenance programs in compliance with hotel standards and local, state and national codes and regulations.

Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.

Make rounds of the hotel property to ensure everything is in working order.

Clean and maintain all equipment and work areas.

Handle elevator malfunctions.

Report any unsafe conditions to the Director of Engineering.

Act as Security during your shift

Complete others tasks as assigned.

Job Requirements:

2 years experience in building maintenance in either hotel or residential environment.

Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry and repair work.

Knowledge of power tools and how to use.

Excellent speech communication skills required to respond on portable radio to fellow staff members and guests.

Fluent in English; able to speak, read and write English

Ability to work flexible shift

Ability to work outdoors

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Shift Engineer
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Responsibilites:

The PM Turndown Attendant is responsible for maintaining cleanliness of guest rooms, suites and areas according to the established LQA standards.

Job Function:

Making beds, replenishing linen

Sanitize guest bathrooms

Use appropriate cleaning chemicals that pertain to the job requirements

Make sure to follow proper cleaning cycle to prevent cross contamination

Replace cleaning supplies

Report all problems and any maintenance repairs as needed

Record and turn in all Lost & Found items

Keep carts clean

Job Requirements:

Must have the ability to lift, pull and push a moderate weight

Must have the ability to Multi-Task

Prior Housekeeping experience is helpful

Frequently standing, kneeling, bending and moving around

Ability to communicate to guest

Must be able to work required shifts, Weekends and Holidays

Click the link below to retrieve hotel application:

Download Application
PM Turndown Attendant
job title
first name
Email Address
phone
covering letter
upload files
Please make sure to complete and attach our hotel application which can be found here.

The brazilian court Palm Beach Hotel

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CAREERS

Join Our Team

Sales Manager

Assistant Director of Housekeeping

Groundskeeper

Relief Night Auditor

Front Desk Agent

Overnight Bellman/Valet

Bellman/Valet

AM Room Attendant

Shift Engineer

PM Turndown Attendant

The brazilian court Palm Beach Hotel

Booking Mask

Booking Mask Close

Main Menu

Menu Close

Social Media

CAREERS

Join Our Team

Sales Manager

Assistant Director of Housekeeping

Groundskeeper

Relief Night Auditor

Front Desk Agent

Overnight Bellman/Valet

Bellman/Valet

AM Room Attendant

Shift Engineer

PM Turndown Attendant