The brazilian court Palm Beach Hotel

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301 Australian Avenue, Palm Beach, FL 33480T: 561.655.7740 or 800-552-0335

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CAREERS

Join Our Team

Build a successful career with the most luxurious boutique hotel in Palm Beach, The Brazilian Court Hotel. We strive to provide our team members with competitive wages, excellent benefits and career growth opportunities.Browse our current listings for career opportunities and contact us through the email form below. Thank you for your interest.

Click the link below to retrieve hotel application:

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POSITION

JOB DESCRIPTION

Responsibilities:

The Brazilian Court Hotel, a Leading Hotels of the World and AAA Four Diamond property, is seeking an experienced and enthusiastic Social Media Specialist to join our creative team. You will be responsible for planning, implementing, and monitoring the company's Social Media strategy to increase brand awareness, improve marketing efforts and increase sales. You will be working closely with the Director of Sales and Marketing

Job Functions:

Develop, implement, and manage our social media strategy and goals, consistent with the company’s brand identity for multi brands

Manage and schedule Social Media calendar

Review analytics and define social media KPI’s

Content creation and editing; photo and video

Budget management

Produce and implement social media advertising content across all platforms

Run promotional campaigns to include giveaways

Managing a high volume of daily social media posts

Plan implementation to increase fan base

Short-term and long-term goal setting

Engage with social media followers, including responding to social media messages, inquiries, reviews, and comments in a timely matter

Stay up to date with the latest social media best practices and technologies

Collaborate with the Sales and Marketing teams

Monitor SEO and user engagement; suggest content optimization

Communicate with industry professionals and influencers via social media to create a strong network

Attend events and produce live social media content (includes nights and weekends)

Overseeing Social Media for three or more locations

Performing other duties when needed

Job Requirements:

Minimum of 2 years as a experience as a Social Media Specialist or similar role

Social Media Strategist using social media for brand awareness and impressions

Understanding of SEO and web traffic metrics

Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google, Tic Tok, YouTube, and other social media best practices

Possess a strong understanding of social media KPIs

Highly experienced in Facebook Business Suite

Working knowledge of HTML, CSS, and Microsoft Office

Proficient in photo and video editor tools

Ability to evaluate and present data analytics

Must have strong decision-making skills.

Excellent multitasking skills

Ability to influence others, sell ideas, products, and services.

Excellent verbal and written communication skills.

Excellent organizational and analytical skills

Excellent Computer Skills (Outlook, Microsoft Word, Power Point, Excel, Internet)

Some traveling required.
Social Media Specialist
job title
first name
Email Address
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Please make sure to complete and attach our hotel application which can be found here.
Responsibilities:

Responsible for handling reservations calls as well as handling all aspects of Groups reservations.

Physical Requirements:

Must be able to sit/stand for long periods of time. Must be able to lift/carry 25lbs.

Job Functions:

Assist guests with reservation inquires in a professional and timely manner utilizing all Leading and AAA Standards.

Make, change, and cancel room reservations for both group and transient markets.

Act as Group Reservations point of contact.

Create Group and Court Club file cards; for Groups: set up billing & comments, enter rooming lists, cut-off date, etc. Follow up on cut-off dates.

Make detailed and accurate notes on reservations, set traces, enter/update preferences in guest profile, etc.

Send and receive Guest Preference Letters. Follows through with requests and notes special needs in detail on the guest’s profile.

Review all upcoming reservations and correct any errors.

Prepare amenities for VIPs.

Notify Front Desk of any same day reservations.

Periodically check LEO for on line bookings; enter, change, cancel as needed.

Call to Confirm all reservations; make appropriate notes on the reservation

Review Travel Agent Commissions weekly. Forward information to Accounting.

Reply to the Contact Us requests from guests who used our website requesting information.

Input Wait Lists and Monitor; contact guests as space becomes available.

Assist Reservations Manager with maintaining logs, files, and on-line booking sheets.

Assist the Sales Department with rates, group details, group follow up, etc.

Is able to perform basic front desk functions such as check-in, check-out; is able to help at the front desk during peak times.

Other tasks and duties as assigned

Job Requirements:

Computer skills.

Multi task ability.

Flexible.

Detail Oriented.

2 years Customer Service or Reservations experience.

Pleasant and Clear speaking voice.
Reservations Coordinator
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Please make sure to complete and attach our hotel application which can be found here.
Responsibilities:

Perform daily task carefully and accurately to ensure guest satisfaction. Primarily parking and retrieving guest’s cars. Also, assisting guests with luggage at check in and check out.

Physical Requirements:

Must be able to lift over 50 pounds. Must be able to stand, walk and run for long periods of time.

Job Functions:

Completes daily duties to ensure the front door operates smoothly.

Assists guests with their requests in an appropriate manner.

Handles guest’s complaints in a positive manner.

Knows when to communicate guest complaints to the Manager on duty.

Make decisions that benefit the hotel and the hotel guests.

Understands hotels policies and procedures.

Understands how a hotel and all the hotels departments operate.

Is able to work with a variety of people without any problems.

Is friendly and courteous towards guests and peers.

Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.

On time, well groomed, in full uniform for his/her scheduled shifts.

Is able to provide guests with detailed directions and information on local attractions, restaurants, and shopping.

Is able to anticipate guest’s needs.

Uses hotel standards and procedures for reservations, check in’s, checks outs, and any other guest interaction.

Provides guests with accurate hotel facility information.

Keeps lobby and work station clean and organized.

Knows which department should be contacted in different situations.

Opens car doors and lobby doors for guest’s

Handles guest’s luggage upon arrival and departure.

Safely drives and parks guest cars.

Arranges taxis, if Concierge is not on duty.

Gives proper pass on during shift change.

Job Requirements:

Safe driver & must be 21 or older

Flexible

Detail Orientated
Bellman/Valet
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first name
Email Address
phone
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Please make sure to complete and attach our hotel application which can be found here.
Responsibilities:

Our company is is looking for a Shift Engineer with experience in the maintenance industry. Under the direct supervision of the Director of Engineering, the Shift Engineer will be responsible for performing general maintenance and repairs on facility equipment and property structures, in addition to performing grounds maintenance.

Physical Requirements:

Must be able to stand, bend and walk for long period of time. The ability to lift and carry 30 pounds

Job Functions:

Completes room calls, day to day projects & emergencies such as; Preventative Maintenance of rooms, AC coil cleaning & AC maintenance, electrical & plumbing projects, roof repairs, Pool & Spa maintenance & repairs, Chiller maintenance, etc.

Respond to all guest requests in a courteous, efficient and safe manner.

Follows preventive maintenance programs in compliance with hotel standards and local, state and national codes and regulations.

Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.

Make rounds of the hotel property to ensure everything is in working order.

Clean and maintain all equipment and work areas.

Handle elevator malfunctions.

Report any unsafe conditions to the Director of Engineering.

Act as Security during your shift

Complete others tasks as assigned.

Job Requirements:

2 years experience in building maintenance in either hotel or residential environment.

Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry and repair work.

Knowledge of power tools and how to use.

Excellent speech communication skills required to respond on portable radio to fellow staff members and guests.

Fluent in English; able to speak, read and write English

Ability to work flexible shift

Ability to work outdoors

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Shift Engineer
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first name
Email Address
phone
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Please make sure to complete and attach our hotel application which can be found here.
Responsibilities:

The Houseman is responsible for taking care of all Housekeeping calls and fulfilling guest request. Coordinates and helps room Attendants with heavy lifting and prior request. Assist back of house support such as; removal of waste, distributing clean terry and linen, keeping up with back of house inventory and providing a clean hotel enviroment throughout the hotel.

Job Function:

Report guest room issues to the appropriate departments

Removal of waste

Distributing clean terry & linen

Removing dirty linen and placing in linen bin

Back of house inventory

Report all lost and found items according to the policies and procedures

The ability to operate a vacuum

Job Requirements:

Must have the ability to lift, pull and push a moderate weight

Must have the ability to Multi-Task

Prior Housekeeping experience is helpful

Frequently standing, kneeling, bending and moving around

Ability to communicate to guest

Must be able to work required shifts, Weekends and Holidays

Click the link below to retrieve hotel application:

Download Application
Houseman
job title
first name
Email Address
phone
covering letter
upload files
Please make sure to complete and attach our hotel application which can be found here.

The brazilian court Palm Beach Hotel

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CAREERS

Join Our Team

Social Media Specialist

Reservations Coordinator

Bellman/Valet

Shift Engineer

Houseman