The brazilian court Palm Beach Hotel

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301 Australian Avenue, Palm Beach, FL 33480T: 561.655.7740 or 800-552-0335

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CAREERS

Join Our Team

Build a successful career with the most luxurious boutique hotel in Palm Beach, The Brazilian Court Hotel. We strive to provide our team members with competitive wages, excellent benefits and career growth opportunities.Browse our current listings for career opportunities and contact us through the email form below. Thank you for your interest.

Click the link below to retrieve hotel application:

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POSITION

JOB DESCRIPTION

Responsibilities: The Assistant Director of Housekeeping will work closely with the Director of Housekeeping in handling the overall day to day operations of the Housekeeping Department. This includes staff performance and productivity, maintaining quality standards, product controls, expense controls and relationships with leased operations. The Housekeeping Department is responsible for the overall cleanliness of the hotel which includes all public areas, guestrooms, courtyards, pool, meetings spaces and Pavilion.

Physical Requirements:

Must be able to stand and walk for long periods of time.

Job Functions:

Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to guests and associates.

Prepare and manage the day-to-day operations of the housekeeping department.

Ensure all employees are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.

Evaluate, coach, counsel, and provide leadership support to Staff.

Train staff on hotel's policies and procedures.

Conduct pre-shift meetings and review all information pertinent to the day's activities.

Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Front Office, Engineering, Food and Beverage.

Member of Leading Hotels of the World; ensure adherence to standards.

Conduct daily property inspections; 80 rooms plus public areas to ensure adherence to cleanliness and maintenance standards.

Schedule cleaning projects for Housemen, Overnight Housemen, Public Areas Attendants and Room Attendants.

Ensure compliance with all safety and sanitation standards.

Operate within expenses and minimize waste in all areas of housekeeping.

Schedule Weekly/ Monthly Inventories; Maintain par levels for supplies and equipment. Replenish shortages and other business supplies for daily business.

Work hand in hand with Engineering on the C.A.R.E. Preventative Maintenance Program.

Assist housekeeping staff during unanticipated busy periods.

Act as Housekeeping Manager in the absence of the Housekeeping Manager

Manage the Lost & Found function of the Department

Other duties as assigned

Job Requirements:

Previous Housekeeping experience in a 4 or 5 diamond rated hotel or similar size and quality

Ability to deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts

Ability to read, write and speak the English language is required

Knowledge of Microsoft Outlook

Knowledge of safety and sanitation standards

Excellent organizational, interpersonal and administrative skills

Ability to handle multiple tasks

Ability to motivate people

Ability to submit proof of legal right to work in the US if hired

Must be able to work a flexible schedule, holidays and weekends included
Assistant Director of Housekeeping
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Please make sure to complete and attach our hotel application which can be found here.
Responsibilities:

The Pool Attendant will be responsible for the general appearance, supplies and maintenance of the pool area. They will assist guests with poolside food and beverage orders; provide complimentary water and sliced fruits and towels. They will generate sales of lotions and pool amenities as appropriate.

Physical Requirements:

Must be able to stand for long periods of time. Must be able to lift over 50 pounds.

Job Functions:

Sets up the pool area with cushions and towels

Sets up water, fruits, chilled wash cloth trays

Stock all supplies and maintains throughout the day

Maintains the appearance of the pool area throughout the day (light cleaning, sweeping, etc)

Takes Poolside orders and calls into Room Service; coordinates delivery with server

Keeps music at appropriate levels

Handle room charges for supplies, lotions, caps, bags and other sundries

Close pool down at end of day, refreshing the look of the pool and leaving towels available for late swimmers

Interacts with guests in a pleasant, informative and helpful manner.

Be knowledgeable about all hotel services and product.

Provides Five Star service – meeting the guests needs and expectations

Other duties as assigned

Job Requirements:

Strong communication skills, orally and written, in English

Multitask Ability

Server experience helpful

Organized and detailed oriented

Flexible with hours and work days
Pool Attendant
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Responsibilities:

The Assistant Front Office Manager is instrumental in assisting the Front Office Manager to run the Front Office operation. This includes leading and managing Front Desk, Night Audit, Concierge, Valet and Bell staff in order to ensure the highest standards.

The Assistant Front Office Manager monitors the Front Office Employees to make sure all guests receive attentive and personalized service while meeting all Leading Hotels of the World and AAA Four Diamond Standards. The Assistant Front Office Manager will handle the FOM duties in her absence.

Physical Requirements:

Must be able to stand for long periods of time.

Job Functions:

Manage the day-to-day activities of the Front Office Department.

Provide courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to inquiries, requests, complaints using guest service skills.

Assists the Front Office Manager in ensuring the Front Desk Agents are properly trained and have the needed tools to complete their daily duties and to accommodate our guests efficiently.

Understand, implement, and lead by example on hotels policies and procedures and, hotel standards.

Evaluate, coach, counsel and provide leadership support to the team.

Ensures the Front Desk Agents are completing their daily tasks and checklists.

Conduct pre-shift meetings and review all information pertinent to the day’s activities.

Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Housekeeping, Engineering and Food & Beverage.

Assist the bellmen/valet staff as needed.

When the Reservation Department is closed or during high volume of reservation calls, ensure Front Desk Agents are taking on the responsibilities of the reservation department.

Make decisions that benefit the hotel and the hotel guests.

Maintain system and control on rental program rotation and room assignments.

Maintain Key Control for the hotel keys and guest keys for security purposes.

Assist the Front Office Manager with any pending projects.

Fill in for the Front Office Manager when he/she is not on duty

Position participates in MOD program

Other tasks as assigned.

Job Requirements:

A Minimum of 2 years of Supervisory or Management Experience in the Front Office.

Strong Communication skills. Both verbal and written.

Computer skills.

Multi task ability.

Organized.

Detail Oriented

Flexible.

Ability to train thoroughly.
Assistant Front Office Manager
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Responsibilities:

Assist guest with any needs in a professional, organized and timely manner. Communicates in pass on any guest’s feedback to all pertaining departments. Understands the importance of providing all guest with a positive guest experience. Needs to follow hotel standards and procedures. In the absence of the hotel management team, ensures all emergencies are handled professionally.

Job Functions:

Verifies all accounting procedures have been completely corrected and all credit cards and restaurant checks balance properly.

Responsible for the accurate compilation of all reports for management's review the next day.

Checking guest in/out in a timely and professional manner; ensures the quality and efficient service during the third shift.

Assists guests with wake-up calls, cab service, directions and all other services a Concierge would perform.

Interact with guest and/or hotel staff in a professional manner, assisting other departments with necessary information.

Acts as MOD during the shift; is empowered to make decisions.

Communicate pertinent information to the FOM and MODs and other department mgrs when needed.

Follow department procedures on check posting, charges, cashing checks and refunds, etc.

Understands the operation and procedures of the fire alarm system.

Makes hotel reservations and notes special requests and details.

Job Requirements:

Exceptional Guest Service Skills

Excellent phone skills

Computer literate

Multi task ability

Ability to work the overnight shift

Detail Oriented

Mathematically inclined.
Relief Night Auditor
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Responsibilities:

Assist guests with any needs in a professional, organized, and timely manner. Communicates guests feed back and needs to the housekeeping and engineering departments. Understands the importance of providing all guests with hotel service standards.

Physical Requirements:

Must be able to stand for long periods of time.

Job Functions:

Completes daily duties and checklist to ensure the front desk operates smoothly.

Assists guests with their requests in an appropriate manner.

Handles guest’s complaints in a positive manner.

Knows when to communicate guest complaints to the Supervisor/Manager on duty.

Make decisions that benefit the hotel and the hotel guests.

Understands and uses hotels policies and procedures for reservations, check in’s, checks outs, Concierge services, and any other guest interaction.

Understands how a hotel and all the hotels departments operate.

Is able to work with a variety of people without any problems.

Is friendly and courteous towards guests and peers.

Has a pleasant speaking voice.

Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.

Is able to anticipate guest needs.

Makes hotel reservations and notes special details.

Takes incoming calls and transfers to other departments accordingly.

Provides guests with accurate hotel facility information.

Handles Concierge duties when the Concierge is not on duty.

Gives proper pass on during shift change.

Monitors hotel room key inventory. Ensures we get all keys back at check out.

Maintain all front desk logs for back up purposes.

Keeps front desk area cleaned and organized.

Job Requirements:

Computer Skills

Multi task and fast learner ability

Flexible

Detail Oriented
Front Desk Agent
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first name
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Please make sure to complete and attach our hotel application which can be found here.
Responsibilities:

Assist guests with any needs in a professional, organized, and timely manner. Communicates guests feed back and needs to the housekeeping and engineering departments. Understands the importance of providing all guests with hotel service standards.

Physical Requirements:

Must be able to sit and stand for long periods of time.

Job Functions:

Takes incoming calls and transfers to other departments accordingly.

Completes daily duties and checklist.

Completes the Service Recovery log and follows up on guests requests and issues.

Assists guests with their requests in an appropriate manner.

Handles guest’s complaints in a positive manner.

Knows when to communicate guest complaints to the Supervisor/Manager on duty.

Make decisions that benefit the hotel and the hotel guests.

Understands and uses hotels policies and procedures for answering the phone, transferring calls, taking messages, fax delivery, and any other guest interaction.

Understands how a hotel and all the hotels departments operate.

Is able to work with a variety of people without any problems.

Is friendly and courteous towards guests and peers.

Has a pleasant speaking voice.

Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.

Is able to anticipate guest needs.

Provides guests with accurate hotel facility information.

Gives proper pass on during shift change.

Job Requirements:

Computer Skills.

Multi task ability.

Flexible.

Detail Oriented

Grasps new concepts quickly.
PBX
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Please make sure to complete and attach our hotel application which can be found here.
Responsibilities:

Perform daily task carefully and accurately to ensure guest satisfaction. Primarily parking and retrieving guest’s cars. Also, assisting guests with luggage at check in and check out.

Physical Requirements:

Must be able to lift over 50 pounds. Must be able to stand, walk and run for long periods of time.

Job Functions:

Completes daily duties to ensure the front door operates smoothly.

Assists guests with their requests in an appropriate manner.

Handles guest’s complaints in a positive manner.

Knows when to communicate guest complaints to the Manager on duty.

Make decisions that benefit the hotel and the hotel guests.

Understands hotels policies and procedures.

Understands how a hotel and all the hotels departments operate.

Is able to work with a variety of people without any problems.

Is friendly and courteous towards guests and peers.

Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.

On time, well groomed, in full uniform for his/her scheduled shifts.

Is able to provide guests with detailed directions and information on local attractions, restaurants, and shopping.

Is able to anticipate guest’s needs.

Uses hotel standards and procedures for reservations, check in’s, checks outs, and any other guest interaction.

Provides guests with accurate hotel facility information.

Keeps lobby and work station clean and organized.

Knows which department should be contacted in different situations.

Opens car doors and lobby doors for guest’s

Handles guest’s luggage upon arrival and departure.

Safely drives and parks guest cars.

Arranges taxis, if Concierge is not on duty.

Gives proper pass on during shift change.

Job Requirements:

Safe driver & must be 21 or older

Flexible

Detail Orientated
Bellman/Valet
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Responsibilities:

Responsible for maintaining the cleanliness of the assigned rooms, suites or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc. Includes cleaning of minibar areas, room refrigerator, glasses, etc.

Physical Requirements:

Must be able to stand, bend, and walk for long periods of time.

Job Functions:

Report guest room issues to the appropriate departments.

Must have the ability to lift, pull and push a moderate weight.

Minimize waste within all areas of housekeeping.

Report, turn in, and/or log all lost and found items according to established procedures.

This is a fast-paced position.

Frequently standing up and moving about the facility

Frequently bending, stooping and kneeling.

Previous cleaning experience in resort or luxury hotel preferred.

Ability to communicate to guests

Must be able to work required shifts, weekends and holidays.
AM Room Attendant
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Responsibilities:

Our company is is looking for a Shift Engineer with experience in the maintenance industry. Under the direct supervision of the Director of Engineering, the Shift Engineer will be responsible for performing general maintenance and repairs on facility equipment and property structures, in addition to performing grounds maintenance.

Physical Requirements:

Must be able to stand, bend and walk for long period of time. The ability to lift and carry 30 pounds

Job Functions:

Completes room calls, day to day projects & emergencies such as; Preventative Maintenance of rooms, AC coil cleaning & AC maintenance, electrical & plumbing projects, roof repairs, Pool & Spa maintenance & repairs, Chiller maintenance, etc.

Respond to all guest requests in a courteous, efficient and safe manner.

Follows preventive maintenance programs in compliance with hotel standards and local, state and national codes and regulations.

Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.

Make rounds of the hotel property to ensure everything is in working order.

Clean and maintain all equipment and work areas.

Handle elevator malfunctions.

Report any unsafe conditions to the Director of Engineering.

Act as Security during your shift

Complete others tasks as assigned.

Job Requirements:

2 years experience in building maintenance in either hotel or residential environment.

Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry and repair work.

Knowledge of power tools and how to use.

Excellent speech communication skills required to respond on portable radio to fellow staff members and guests.

Fluent in English; able to speak, read and write English

Ability to work flexible shift

Ability to work outdoors

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Shift Engineer
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Please make sure to complete and attach our hotel application which can be found here.
Responsibilites:

The PM Turndown Attendant is responsible for maintaining cleanliness of guest rooms, suites and areas according to the established LQA standards.

Job Function:

Making beds, replenishing linen

Sanitize guest bathrooms

Use appropriate cleaning chemicals that pertain to the job requirements

Make sure to follow proper cleaning cycle to prevent cross contamination

Replace cleaning supplies

Report all problems and any maintenance repairs as needed

Record and turn in all Lost & Found items

Keep carts clean

Job Requirements:

Must have the ability to lift, pull and push a moderate weight

Must have the ability to Multi-Task

Prior Housekeeping experience is helpful

Frequently standing, kneeling, bending and moving around

Ability to communicate to guest

Must be able to work required shifts, Weekends and Holidays

Click the link below to retrieve hotel application:

Download Application
PM Turndown Attendant
job title
first name
Email Address
phone
covering letter
upload files
Please make sure to complete and attach our hotel application which can be found here.

The brazilian court Palm Beach Hotel

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CAREERS

Join Our Team

Assistant Director of Housekeeping

Pool Attendant

Assistant Front Office Manager

Relief Night Auditor

Front Desk Agent

PBX

Bellman/Valet

AM Room Attendant

Shift Engineer

PM Turndown Attendant

The brazilian court Palm Beach Hotel

Booking Mask

Booking Mask Close

Main Menu

Menu Close

Social Media

CAREERS

Join Our Team

Assistant Director of Housekeeping

Pool Attendant

Assistant Front Office Manager

Relief Night Auditor

Front Desk Agent

PBX

Bellman/Valet

AM Room Attendant

Shift Engineer

PM Turndown Attendant